Sales Policy

Effective Date: January 14, 2025

At CameraMelo, we aim to provide our customers with a seamless and secure shopping experience. This Sales Policy outlines the terms and conditions that govern the sale of products through our website cameramelo.com. By placing an order with us, you agree to the terms set forth in this policy. Please read it carefully before completing your purchase.

1. Product Availability

  • In-Stock Items: All products listed on cameramelo.com are subject to availability. While we make every effort to ensure that our website reflects accurate stock levels, there may be instances where items are out of stock or unavailable. In such cases, we will notify you as soon as possible and offer alternatives or a full refund if necessary.
  • Product Descriptions: We strive to provide accurate and detailed descriptions of the products we offer, including images, specifications, and features. However, there may be slight variations in product appearance or specifications due to manufacturing changes, lighting, or screen settings.

2. Pricing

  • Pricing Accuracy: All prices listed on our website are in U.S. Dollars (USD) and are subject to change without notice. We make every effort to ensure that the prices displayed are accurate; however, errors in pricing may occur. If an item is listed at an incorrect price due to a typographical error or technical issue, we reserve the right to cancel the order and offer the correct price.
  • Sales Tax: Sales tax will be applied to your order based on the shipping address. The applicable sales tax rate will be calculated at checkout and included in your total order cost.
  • Shipping Fees: Shipping costs will be added to your order during the checkout process. Shipping charges depend on the shipping method selected, the weight of the items, and the delivery address.

3. Order Process

  • Placing an Order: Once you have selected your desired products, you can proceed to checkout. During the checkout process, you will be required to provide payment information, shipping details, and billing information. Once your order is successfully placed, you will receive an order confirmation email with the details of your purchase.
  • Order Confirmation: After placing your order, you will receive an order confirmation email. This email serves as a receipt of your order and will include your order number, the items purchased, and your payment information.
  • Order Acceptance: We reserve the right to accept or reject any order for any reason, including but not limited to, availability issues, payment problems, or suspected fraudulent activity.

4. Payment

  • Accepted Payment Methods: We accept various forms of payment, including:
    • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Other payment methods as made available during checkout
  • Payment Authorization: By submitting your payment information, you authorize CameraMelo to charge the total amount of your order (including taxes, shipping fees, and discounts) to your chosen payment method.
  • Payment Security: All payment transactions are processed through secure third-party payment processors. We use industry-standard encryption to protect your personal and payment information.

5. Shipping and Delivery

  • Shipping Methods: We offer a variety of shipping options, including standard, expedited, and priority shipping. Shipping costs and delivery times will be provided during the checkout process.
  • Processing Time: Orders are typically processed within 1-3 business days. Once shipped, delivery times will depend on the selected shipping method and your location.
  • Shipping Restrictions: We currently ship to domestic U.S. addresses and select international locations. International shipping may be subject to additional customs fees, taxes, or import duties, which are the responsibility of the customer.

6. Returns and Refunds

  • Returns: We accept returns for most items within 30 days from the date of purchase. Items must be unused and in their original condition to qualify for a return. Certain products, such as opened software, digital downloads, and customized items, are non-returnable.
  • Refunds: Once a return is processed and accepted, a refund will be issued to the original payment method. Please refer to our Refund and Returns Policy for more details on how we handle returns and refunds.

7. Cancellations

  • Order Cancellations: Orders may be canceled before they are processed or shipped. If you wish to cancel your order, please contact us as soon as possible. Once an order is shipped, it cannot be canceled, and you will need to follow our return process to return the item.

8. Limited Warranty

  • Manufacturer’s Warranty: Most products sold by CameraMelo come with a manufacturer’s warranty. Please check the individual product page for warranty details. If you experience issues with your product, please reach out to us or the manufacturer for assistance with warranty claims.

9. Customer Support

  • If you have any questions or concerns about your order, product availability, pricing, or anything else related to our sales process, please contact our customer service team. We are happy to assist you and ensure your shopping experience is smooth and enjoyable.

10. Liability

  • Limitation of Liability: CameraMelo is not responsible for any damages resulting from the use of our products beyond the scope of the product’s intended purpose. We are also not responsible for damages or loss caused by shipping delays, third-party services, or natural disasters.

11. Changes to This Sales Policy

  • We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on our website with an updated effective date. By continuing to use our website or making a purchase, you agree to be bound by the updated policy.

12. Contact Us

If you have any questions regarding our Sales Policy, please feel free to contact us:

CameraMelo
77 Taylor Dr, Fairfax, California, United States
Phone: (415) 454-1699
Email: info@cameramelo.com
Website: cameramelo.com