Payment Policy

Effective Date: January 14, 2025

At CameraMelo, we strive to provide a smooth and secure shopping experience for all our customers. This Payment Policy outlines the methods of payment we accept, billing information requirements, and security measures in place to protect your transactions.

By making a purchase on our website, you agree to the terms outlined in this Payment Policy.

1. Accepted Payment Methods

We accept the following payment methods for orders placed on our website:

  • Credit and Debit Cards:
    • Visa
    • MasterCard
    • American Express
    • Discover
  • PayPal: Pay using your PayPal account for a fast and secure checkout process.
  • Other Payment Methods: We may accept additional payment methods, such as Apple Pay or Google Pay, depending on availability and your location.

2. Payment Processing

  • When you place an order on cameramelo.com, you will be prompted to enter your payment information during the checkout process.
  • Your payment will be processed immediately upon submission. If the payment is successfully authorized, your order will be confirmed, and you will receive an order confirmation email.
  • If we encounter any issues with processing your payment (e.g., insufficient funds, declined card, or incorrect payment details), we will notify you as soon as possible. Your order will not be shipped until payment is successfully processed.

3. Billing Information

  • You agree to provide accurate, current, and complete billing information, including your name, address, email address, and payment details.
  • We may verify your billing information to prevent fraudulent transactions and ensure that the payment method is valid and authorized.

4. Order Total and Taxes

  • The total cost of your order will be clearly displayed at checkout, including:
    • Product prices
    • Shipping fees (calculated based on the selected shipping method and destination)
    • Sales tax (applied based on your shipping address, as required by law)
  • Any applicable taxes or additional fees will be included in the final order total at checkout. The taxes charged will depend on the location to which the items are being shipped.

5. Payment Security

  • Secure Transactions: All payment transactions are processed through secure third-party payment processors. We use SSL encryption (Secure Socket Layer) to protect your payment and personal information during transmission.
  • Payment Information Storage: For security reasons, we do not store your full payment information (such as credit card numbers). Only essential information related to the transaction is retained to complete your order.
  • Fraud Prevention: We take fraud prevention seriously and may employ various security measures, including verifying billing information and reviewing orders for suspicious activity. If we detect any issues, we may contact you to confirm the details before processing your order.

6. Payment Authorization

  • By submitting your payment information, you authorize CameraMelo to charge the total amount of your order, including taxes and shipping, to your selected payment method.
  • If your payment is declined or unauthorized, we will notify you, and your order will be placed on hold until payment is successfully processed.

7. Currency

  • All prices on cameramelo.com are listed in U.S. Dollars (USD). If you are purchasing from a country outside the United States, the currency conversion will be handled by your payment provider (e.g., credit card issuer, PayPal).
  • Any foreign transaction fees, conversion fees, or additional charges imposed by your bank or payment provider are your responsibility.

8. Invoice and Receipts

  • After completing your purchase, you will receive an order confirmation email, which serves as a receipt for your transaction. It will include a breakdown of the items purchased, the total amount charged, and the payment method used.
  • If you require a physical receipt or need to make any changes to your billing details, please contact our customer service team.

9. Payment Disputes

  • If you notice any discrepancies or have concerns about charges related to your order, please contact us immediately at info@cameramelo.com.
  • Any payment disputes should be raised within 30 days from the date of purchase. After this period, we may be unable to provide assistance with resolving billing issues.

10. Cancellations and Refunds

  • If you decide to cancel an order after payment has been made, please contact us as soon as possible. Orders can only be canceled before they are processed and shipped. After shipping, you will need to follow our Refund and Returns Policy to initiate a return for a refund.

11. Contact Us

If you have any questions regarding this Payment Policy or need assistance with payment processing, please contact our customer service team:

CameraMelo
77 Taylor Dr, Fairfax, California, United States
Phone: (415) 454-1699
Email: info@cameramelo.com
Website: cameramelo.com